Introducing ProvisionPoint Professional Services: a better way to optimize your Microsoft technology

Ready to experience our expert ProvisionPoint Professional services?

Request a free consultation to determine the best path forward for you and your organisation.

Partner with a team who understands Microsoft technology and can get you the results you need

We understand that we must ensure our loyal customers have all the tailored support they need.

We want our customers to feel secure in partnering with a team who fully understands the Microsoft ecosystem, not just SharePoint, and is focused on maximizing individual, goal-oriented business outcomes.

Our ProvisionPoint Professional Services can be accessed from anywhere around the globe, for both on-premises and online Microsoft products, and we provide full ongoing support for our apps and solutions.

ProvisionPoint Professional Services Catalog

Platinum Support

Experience unparalleled support with our Platinum Support service. We leverage cutting-edge technology to track tickets, providing in-depth analysis around type, trend, and function/location metrics. This valuable data informs technology enhancements, business process improvements, and training needs. Our commitment extends to achieving service level excellence, focusing on response time and efficient problem resolution. Common requests include User Access, Break-fix solutions, Enhancements, and Conveniences.

Managed Services

When your organization needs expert support within a Microsoft environment, our Managed Services deliver the required capacity and competency. Benefit from outsourced administration for Intranet, SharePoint, Document Storage, Email, and User management. Our continuous improvement approach ensures optimal workflow customization and enhanced connectedness.

Assessments

Mitigate risks and maximize the benefits of Microsoft’s capabilities through our comprehensive assessment services. Gain valuable insights to enhance your SharePoint architecture, identify and address security vulnerabilities, and create a detailed improvement plan for your entire system. We specialize in Microsoft ecosystem evaluations, Microsoft 365 optimization recommendations, Azure services, security risk identification, and Artificial Intelligence (AI) preparedness.

MS Dynamics Implementation

As experts in implementing Microsoft enterprise resource planning systems, we specialize in Dynamics 365 Finance and Operations, Dynamics 365 Business Central, Dynamics GP Great Plains, and Dynamics CRM. Our proven implementation methodologies extend not only to ERP systems but also to deploying our own products. Recognizing the uniqueness of your business challenges, we take the time to understand and address them – a commitment our clients appreciate.

Migration Management

Navigating transitions can be challenging, especially when it involves data migration. Our Migration Management services alleviate the burden on your organization, ensuring a seamless transition. Whether you’re upgrading, expanding, or moving data from tenant to tenant or on-premise network drives to the cloud, our expert team is here to handle the heavy lifting, ensuring a successful destination for your data.

Key Benefits

Certified Experts

An expert team with extensive industry experience, knowledge and certifications.

Cost Efficiency

Save costs in comparison to contract or full-time staff.

Professional Planning

Accelerate your project with proven methodologies and real world experiences.

Timely Support

Confidence assured with an ongoing support and engagement model.

Modern Technology

Ensure your solutions are architected and secured to the latest industry standards.

Easily Adoptable

A flexible implementation model to work with your in house team and ensure knowledge transfer.

Customer Success Stories

Insurance

Provided strategic architecture advice to a large international insurance company on their migration to SharePoint online along with SharePoint development services, including web part and list enhancements.

Manufacturing

Assisted an equipment manufacturing business in building a SharePoint Intranet, provided training and delivered supporting workflows.

Utilities

Assisted a Utilities company in the design and implementation of a project management and document storage solution in SharePoint.

Real Estate

Designed a solution for a large real estate organization to migrate their SQL Server application to be run and managed in Microsoft Azure.

 

Finance

Supported a UK financial services company in the implementation of a SharePoint Intranet and the migration of their network drives to Microsoft 365.

Our 3 Step AIM Service Approach

Step 1: Analyze

Understanding your current state, business, user requirements, desired architecture and timelines. This step is essential whether it be to scope a new requirement or to audit an existing SharePoint environment.

Step 2: Implement

Guided by solution architects and managed by experienced project managers. A full range of ProvisionPoint Professional services is provided to help you complete your project and deliver your requirements.

Step 3: Manage

It is important to ensure that your solution continues to deliver value. We will work with you throughout your usage of Microsoft 365, with a tailored range of managed support services.